The purpose of this Terms of Use is to prescribe rights, obligations, responsibilities, and other necessary matters concerning the use of services by the Company and its user system (hereinafter referred to as "members") in connection with the use of all services (hereinafter referred to as "Ganada" and "Ganada"), which are story-based social matching call applications provided by the Ganada Team (hereinafter referred to as the "Company").
The terms used in these terms and conditions are defined as follows.
Services: "Ganada" and "Ganada App" related services provided by the company for members to use through applications including portable terminals and telecommunications facilities.
Member: means an individual who enters into a service use contract with the company and uses the service provided by the company.
ID: means a combination of letters and numbers selected by the member and assigned by the company for the identification and service use of the member.
Password: A combination of characters or numbers registered with the company by members themselves for personal information and verification.
Posting: any information or material, such as text, document, picture, voice, link, file, or any combination of information posted by a member on the service when using the service.
Item: An intangible product used to use the service, which means that the member pays to purchase it.
Membership: A pass that contains the right to use the membership service.
The meaning of the terms and conditions not defined in paragraph 1 is in accordance with the individual operational policies and general transaction practices relating to the services.
The company will post these terms and conditions on the initial screen or connection screen of the company's service app or notify them by other means. These terms and conditions take effect when a person who wants to use the service agrees to these terms and conditions and subscribes as a member.
The company may amend these terms and conditions to the extent that they do not violate the relevant laws, such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communication Network Utilization, and the Protection of Information, etc.
These terms and conditions may be revised, and if the terms and conditions are revised, the company will notify you through the app screen post that the terms and conditions will be revised seven days before the date of application of the revised terms and conditions (hereinafter referred to as the "Effective Date"). However, in the case of a change that significantly affects the rights and obligations of members, it will be notified 30 days before the application date.
If a member disagrees with the above terms and conditions, he/she may express his/her intention on the discontinuation and withdrawal page provided by the company and request the termination of the service. However, if the company notifies the member of the changed terms and conditions, if the member fails to express his/her intention to reject within 30 days from the date of notification, the member shall be deemed to agree to the changed terms and conditions.
The company may set matters necessary for the application of these terms and conditions in its policies and may have separate terms and conditions for individual services. However, if the contents conflict with these terms and conditions, the terms and conditions of individual services will be applied in preference.
The company shall post the contents of the policy within the service so that the members know it, and if it is amended, it shall follow the procedure of Article 3, Paragraph 3.
When downloading the service app, members should check the terms and conditions of the app store (Apple App Store, Google Play Store, etc.) and the privacy policy, and confirm that the information can be applied to members in using the service app, and comply with the relevant obligations.
The use contract is concluded when the member agrees to the terms and conditions of the service on the membership registration page provided by the service, applies for use, and the company approves the requested content.
In principle, the company accepts the use of the service for the application of the applicant: Provided, That the company may refuse to accept the following applications or terminate the use contract afterward.
Where a member is deemed to be unfit for the company's policies or where it is difficult to provide services
In the case of applying or overlapping subscription using the information of a third party
If false information is included or where the company is required to enter is not included
If you want to use the service for fraudulent purposes
If you can't see your face clearly, or if you use photos and IDs that may offend other members
Failure to comply with the company's bylaws, such as these terms and conditions or operating policies, or to violate relevant laws and regulations
The company may collect and use member information and other information items requested by the member according to the relevant laws and the company's personal information handling policy, such as adding or deleting them, and may go through the process of authenticating the member through e-mail or mobile phone for identity verification.
If a change occurs in the contents of personal information recorded at the time of membership registration, the member shall immediately correct and record the change. The company is not responsible for any damage to the member caused by the delay in change.
Members can be classified by the level of members according to the company policy, and the usage time, number of uses, and service menus can be subdivided to make a difference in usage.
The company provides the following services to its members.
Social matching and call connectivity services
Membership License Service
All other services provided to members through additional development or partnership agreements with other companies, etc
The Company does not grant its members the right to use the Company's trademark or other distinctive brand characteristics of the Company or its services.
The service period under these terms and conditions is from the date of application to the termination of the service contract.
The company provides 24 hours a day, 24 hours a day, 24 hours a day, unless there are special business or technical reasons.
The company may temporarily suspend the provision of the service if there are significant operational reasons such as computer failures or natural disasters. In this case, the company notifies the members by means of a notice board or e-mail. However, if there is an unavoidable reason why the company cannot notify in advance, it may be notified after the fact.
The service may be changed or suspended from time to time if necessary, such as shape, function, design, etc., depending on the update without prior notice. However, in the event of damage to the member, the contents of the service to be changed will be notified by notification on the company's app page or by e-mail seven days before the change (30 days before if there is a significant change).
The company makes every effort to provide continuous and stable services.
The company shall endeavor to deal with any opinions or complaints raised by the members of the service for a reasonable reason, and if it is necessary to provide information, it may deliver the process or results to the members by means of e-mail or bulletin boards.
The company complies with the laws and regulations related to the operation and maintenance of services.
A member shall not engage in any of the following acts.
In the case of infringement of intellectual property rights and other rights of a third party
When posting a post equivalent to obscene, slander, abusive language, defamation, unauthorized disclosure of personal information, or linking to a related site
In the case of disseminating malicious codes or data that cause the malfunction of information and communication facilities or the destruction of information, etc
In the case of committing the acts referred to in the subparagraphs of Article 6 (2)
As a service provider, the Company may take technical measures, etc., to block or manage unacceptable or illegal access and use of this Service.
Members shall notify the Company without delay if they engage in or find acts prohibited by these Terms and Conditions and Policies in the course of using the Service, and the Company shall not be liable for any property or mental damage caused by the Member's neglect of the above notification obligations.
The Company may take the following actions against any member who violates these Terms and Conditions, policies, relevant statutes, and other general principles of commerce, in accordance with the seriousness of the violation.
Up to two alerts may be given, along with measures such as private handling, and depending on the extent of the matter, the account may be suspended immediately or temporarily.
Temporary suspensions will be granted for three days starting 24 hours, and depending on the extent of the matter, your account may be suspended permanently immediately.
Temporary suspension means suspension of the service function.
If your account is permanently suspended, you will not be able to rejoin the service, and depending on the extent of the matter, the company may request judicial and investigative agencies to review the relevant materials or hand over the materials.
If your account is sanctioned, temporarily suspended, or permanently suspended in violation of these Terms and Conditions, any item purchased is non-refundable under any circumstances.
If the company takes the measures set forth in each subparagraph of paragraph 5, the company shall notify the member in advance by a service-in-app message, and if it is unavoidable, such as losing contact with the member or requiring an emergency, it may notify the member after prior treatment.
A member may raise an objection to the Company within seven days from the date of receiving the notice of the preceding paragraph from the Company if there is a reason for protest against the Company's actions under this Article, and if the content of the objection is justified, the Company shall lift the action taken against the Member without delay.
At any time, a member may terminate the engagement by going to the "Settings" page within the service application and notifying the company of their intention to leave the membership through "Delete Account".
If you wish to reuse the service after terminating the service contract at the voluntary will of the member without the member's fault, you can reuse the service only 30 days after the termination of the previous service contract.
The Company may terminate the Utilization Agreement if the following reasons arise or are confirmed.
Where a member has incurred any grounds referred to in the subparagraphs of Article 6 (2) or has been confirmed ex post facto
Where a member has incurred any of the grounds referred to in the subparagraphs of Article 9 (1) or other similar grounds have occurred
If the company terminates the contract of use pursuant to paragraph 3, the member will be notified of the intention to terminate through a pop-up in the service application. The contract of use ends when the company notifies the member of its intention to terminate.
If the use contract is terminated pursuant to paragraph (3), the company may refuse to accept the member's application for reuse.
[12] Posting details of paid services
The company basically offers services for free, but some services can be offered for a fee.
The company determines the contents of the paid service, how to use it, fees, and other conditions of use in its operation policy and displays it on the initial screen or help.
[13] Use of membership and purchase of items
Members can purchase membership and items through payment methods provided by the company, such as payment through the app store, and use them according to the operation policy. However, if the period of use is not set, it will lapse five years after the member's purchase date.
If a member purchases membership and items through the App Store (Apple App Store, Google Play Store, etc.), he/she shall pay all fees, including taxes and fees, in accordance with the app operator's policy, such as the specific payment processing service terms and conditions, and fulfill the procedures and obligations provided by the app operator.
When a member uses a payment method operated by a separate business operator other than the company, such as payment through the app store, he/she must check the policy of the relevant business operator in advance, and the company is not responsible for any damage caused by the member's unverification.
If a minor under the age of 19 purchases membership and items, he/she must obtain consent from his/her legal representative. However, this excludes cases caused by the deception (false) of a minor and property permitted by his/her legal representative to dispose of.
After purchasing the membership, the membership right automatically expires upon withdrawal, and the company does not compensate the withdrawing members for the membership right. In addition, even if you rejoin after withdrawing, the expired membership right will not be restored.
[14] Withdrawal of subscription
If a member enters into a contract for the use of paid services provided by the company, he/she may withdraw his/her subscription within seven days from the date of purchase or the date of availability of paid services, and membership or items paid free of charge without payment in cash cannot be withdrawn or refunded. However, if digital content has been opened or initiated through download or real-time streaming services, it is considered that the content provided has already been used and cannot be refunded.
Notwithstanding paragraph (1), the right to withdraw subscription cannot be exercised if the subscription withdrawal prescribed by the Electronic Commerce Act is restricted, such as in the case of membership provided by integrating services.
Notwithstanding paragraph (1), a member may withdraw his/her subscription within three months from the date of receipt of the service, or within 30 days from the date he/she became aware of the fact, if the contents of the service are different from the contents of the contract.
Depending on the nature of the individual service, the company may set cancellation and refund regulations according to the separate terms and conditions of use, and in this case, the cancellation and refund regulations under the individual terms and conditions of use will take precedence.
[15] Posting Rights and Responsibilities
All rights, including intellectual property rights, to the services provided by the Company to its members belong to the Company.
Copyright for posts, tags, etc. (hereinafter referred to as "posts, etc.") written by members in the process of using the service belongs to each member unless otherwise indicated.
Members permit the company to use posts, etc. posted on the service for the following purposes, not only within the service but also domestically and internationally.
Exposing or non-exposing or deleting posts to other members according to service terms and conditions and policies
Reproduction, transmission, exhibition of posts, etc. within the service (including when the service is provided in the form of entry within a certain area of a site or media operated by a third party), and modification by changing or simplifying the size without changing the contents of the post
Changing or relocating the posting location of a post due to the policy of the service or the integration of services operated by the company
Reproduction, transmission, or exhibition of posts in other services operated by the company: Provided, That this shall not apply where a member does not explicitly consent to reproduction, transmission or exhibition
For the purpose of promoting the company's services, the company is required to report and broadcast all or part of the posts to the media, telecommunications companies, etc. In this case, the company does not provide the personal information of the members to the media, telecommunications companies, etc. without the individual consent of the members
Where a company intends to use a member's post, etc. by means other than the preceding paragraph, it shall obtain the consent of the member.
A member's posting on the service is deemed to have allowed another member to use the post within the service or for the company to use it as a search result.
If a member leaves the membership, the post you created will not be deleted.
[16] Management and Provisional Measures for Posts
In principle, the company has the authority to manage, operate, improve, and support all posts and contents in the service. However, if management functions such as content deletion or non-disclosure are provided, members can directly manage their posts.
If a member's post, etc. contains content that violates these terms and conditions, policies, and relevant statutes, or requires non-disclosure within the service according to the operational policy, the Company may, directly or upon the request of the legitimate right holder, take measures such as suspension of posting, non-disclosure, and deletion of such posts.
In accordance with the Act on Promotion of Information and Communication Network Utilization and Information Protection (hereinafter referred to as the "Information and Communication Network Act"), procedures related to the deletion or refutation of posts and temporary measures shall be taken.
[17] Personal Information Protection
Regarding the protection and use of personal information, the relevant laws and regulations and the company's personal information processing policy apply. However, the company's personal information processing policy does not apply to linked sites other than the company's official app.
If the company suspends the service or the member withdraws the consent to provide personal information, it shall promptly destroy the personal information of the member. However, schedule information may be kept as prescribed by the relevant laws, such as the Act on Consumer Protection in Electronic Commerce, etc.
[18] Members' ID and password
In principle, the company supports only one account per member to provide the service.
Accounts can only be used by members themselves, and under no circumstances can anyone be allowed to use a member's account. If multiple accounts signed up using multiple cell phone numbers use photos of the same person, the same person is considered to have created multiple accounts, in which case the company can arbitrarily leave only one account and suspend all other accounts.
[19] Provision of information and publication of advertisements
The company may provide various information deemed necessary by the members to use the service as a notice, such as pop-ups within the service designated by the members and the company in advance.
Companies can use member information to transmit for-profit advertising pop-ups for service operations.
In the case of notification to all members, the company may substitute for the notification under the preceding paragraph by posting it on the company's app screen for at least seven days. However, individual notification of matters that have a significant impact on the member's own transaction shall be made by the method of paragraph (2).
The company may send it in the form of text or app push regardless of the consent of the member in the following cases.
In order to confirm the possession of the mobile phone number entered in the application for use, an authentication email or text is sent
If the member's information has been changed and an authentication email or text is sent to verify it
Where the company determines that it is material information that members must know in providing other services
Notwithstanding paragraphs 1 through 4, the company may directly contact members who make inquiries that are difficult for the company to respond to online channels, such as fraud damage and unpleasant experiences while using the service, with the mobile phone number entered by the member at the time of signing up.
Chapter 5 Others
[20] Limitation of Liability
The company shall not be responsible for any obstacles in the use of the service due to reasons attributable to the member, such as failure to comply with the terms and conditions of the member, such as policies, or neglect of password management.
The company does not guarantee the information, data, reliability of facts, accuracy, etc. posted through the service.
The company shall not be liable for transactions between members or between members and third parties, unless there is intentional or gross negligence.
The Company shall not be liable for the use of the service provided free of charge unless there is a deliberate or gross negligence or special provisions in the relevant laws and regulations.
The Company is exempt from liability if it is unable to provide services due to natural disasters, wars, suspension of service by key telecommunications providers, technical defects that are difficult to resolve and other force majeure.
The Company shall not be liable for any suspension or failure of service due to unavoidable reasons, such as repair, replacement, or regular inspection of service facilities known in advance, unless there is intentional or gross negligence.
[21] Compensation for damages
If a third party raises an objection to the company, its affiliates, employees, etc. in violation of the company's internal regulations such as these terms and policies, separate terms and conditions, and related laws, the member shall compensate for related damages such as costs (lawyer costs, etc.).
[22] Appliance Act and Jurisdiction
Korean law is the governing law for lawsuits filed between the company and its members.
The Seoul Central District Court is designated as the jurisdiction court exclusively for the first instance in the case of a lawsuit arising between the company and its members.
Complaining
These terms and conditions will be effective from 01/02/2024.
Enacted on January 1, 2024
within the company, including the terms and conditions and policies seen by the members
